Where do you put the attention line in a business letter?
The attention line on a business letter should be the top line or lines on the inside address:
Mr. John Smith
Customer Service Manager
ABC Company
123 main Street
Anytown, ST 00000
If you don't know the specific name of the addressee, the inside address should be:
Customer Service Manager
ABC Company
123 main Street
Anytown, ST 00000
The attention line on an envelope should use the same format, because:
When an attention line is below the address, automated mail sorting equipment removes the piece from the automated line and it goes into a bin for manual sorting by a person. This can delay the delivery by one to two days, depending on the postal service.
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