Why do you think businesses go abroad?
Businesses seek large profits. One of the main costs is the labor cost involved in making or providing a service. Sometimes a foreign country may be nearer to the source of raw materials to produce the goods. Sometimes a foreign country may be nearer to the market where the product is targeted. The labor cost and other factors are so incredibly low that it even offsets the shipping cost of the goods back to the country where it is needed. This works as long as you can find people in countries willing to work for next to nothing because what we consider as next to nothing feeds a whole family there. So businesses move to wherever labor is cheap and labor is one main component in the cost of manufacturing or providing a service. Countries abroad also have very loose labor laws that allow even children to work for pennies and usually do not provide medical insurance, retirement benefits etc. This will work as long as the labor force in the foreign countries have a low standard of living. Once their standards improve, they demand more and so the cost gets higher. In that case the country which is now producing on behalf of the first country will try to find the next country that is poorer than itself and move the manufacturing there. At some point the economics of producing abroad turns out to have negative trend and the manufacturing is brought back to the original country.
Important to note that call center support from abroad met lot of resistance in the beginning since the foreign call center operators had different accents in speech and people did not want their information at the hands of "strangers".
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