What is the difference between total quality management and quality management?
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total quality management is managing the whole organization in an efficient manner, to achieve excellence. Quality management is just to manage the quality of the finished product or service. i.e the end result. whereas total quality management is managing quality through the whole process of production, including management and all the other departments.
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Quality management relates to checking that the product is of correct quality. while, Total quality management is a management technique that empowers the workforce to produce a product that meets and improves the quality objectives of the business naturally.
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Quality management is being REALLY good in the act or manner of managing; handling, direction, or control, so ... Total quality management would be like that... only...more power and better managing.
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Total Quality Management is focused on the organisation/business to adopt the culture of quality. Hence, the said organization/business is committed to continuously improve quality at all levels within every department/function. Every single employee will need to accept the challenge of continual quality improvement to fulfil this commitment. While, Quality Management is focused on product/service quality and the means to achieve it. To achieve consistent or improve more quality, it uses quality assurance and control of processes and products.
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